The Island Spot

Position: General Manager

Location: Dallas, TX

Education Requirements: Associated Degree and/or applied equivalent

Languages: Strong Fluency in English (Read, Write & Proof).

Job Experience: A minimum of 5 years of experience in the Restaurant Operations; can rely upon experience to make sound judgments and accomplish goals.

The Island Spot is a place where family and friends can come together to share fun and wonderful memories. The Island Spot dishes authentic Jamaican food, imported Caribbean rums and crafted tropical cocktails in a vibrant atmosphere!

Overview

The position will have the overall responsibility for overseeing the people, processes and operations of The Island Spot. The General Manager will be in a high profile, high volume and high energy role that will require unique leadership skills. The primary role is to uphold the standards and reputation of The Island Spot brand while enhancing guest satisfaction and profitability. The position is to create growth opportunities through effective business planning and drive restaurant excellence with continual evaluations, coaching and building effective relationships through mutual trust and respect.

Responsibilities

Recruit, select, train, motivate and coach employees in hourly and supervisory roles.

Ensure excellent product quality, consistency, temperature, value and timeliness.

Represent the Island Spot brand with a positive attitude and energy to ensure a consistent "Raving Fan" guest experience.

Maintain labor, COGS, and other controllable expenses within a budget range.

Maintain cleanliness and organization of the restaurant following all applicable health and food safety guidelines and regulations.

Manage inventory to ensure proper rotation, dating and quantities of food, beverage and “non-perishable” items.

Manage various vendors to ensure responsive and reliable service to the restaurant.

Skills and Abilities

Proven ability to multi-task and work various aspects of restaurant operations and prioritize the most critical

High degree of creativity and flexibility

Ability to make sound decisions, often “on the spot”

Proven ability to follow an operational plan and accomplish key goals and metrics

Ability to market The Island Spot brand to drive same-store sales

Advanced understanding of all restaurant operations, including POS systems

A proven track record in management of COGS and Labor

Strong skills in P&L reports and budgets

Comfortable working in a fast-paced environment

Strong customer service skills

Ability to work with individuals and teams to engage and improve performance

Excellent presentation skills

Basic computer skills

Strong written and verbal communication skills

GENERAL MANAGER

Overview

Responsibilities

Supervision Duties

Skills and Abilities

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